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Insured international letter

Insured letter is a mail item containing written correspondence, goods, money or other objects and where the sender has indicated the value of the item. At the time of posting the insured “V” bar code is assigned to the item. The sender receives a receipt of mailing and it will be delivered to the addressee against her/his signature.

Insured letter shall be used for sending valuable items, documents and securities.

In case of loss, the insured letter is insured up to the indicated value of the item whereas the value indicated by the sender must correspond to the actual value of the contents or to the importance of the item for the sender, but it is allowed to indicate only a portion of the value.

Insured letter for abroad is accepted only for those countries that provide the insured service.

The list of countries that provide the insured service with maximum accepted amount of insured value.

International mail items shall be accepted open in order to allow postal officials to inspect the contents in presence of the sender in terms of regulations defining customs and monetary control of postal items. For lettermail items whose contents are goods the sender is obliged to fill out specified number of “Customs declaration” forms (CN 23 or CN 22).CN 23 или CN 22).

Filling out of Customs declarations is the sole responsibility of the sender. The Customs declaration form serves for customs purposes. The sender is obliged to properly declare the contents and value of the item even if the the item does not have indicated value and no matter if it is a gift or not.

The Customs declaration form has to be filled out in English, French or another language known in the country of destination and the value of the contents shall be declared in the currency of the country of destination or an internationally known currency.

Sample showing how to fill out the Customs declaration (CN 23 or CN 22)CN23 or CN 22). 

It is forbidden to send in postal items: explosive, easily flammable, radioactive or other dangerous substances, objects whose transfer threatens the health and life of humans and other postal items, narcotics and psychoactive substances, immoral contents, live animals, except animals whose transport is regulated by specific terms for the provision of postal services, and other goods and objects whose transport is prohibited by law and other regulations, as well as items whose import is prohibited in destination country.

The extract from the World Postal Convention


Нема појмова који почињу словом Ђ.


Нема појмова који почињу словом Ж.


Нема појмова који почињу словом Љ.


Нема појмова који почињу словом Њ.



Нема појмова који почињу словом Ћ.


Нема појмова који почињу словом Ч.


Нема појмова који почињу словом Џ.

  • postcards and letters containing only personal correspondence
  • Braille letters
  • printed material without obligation to submit to customs clearance
  • lettermail items containg goods with maximum value up to 20.00 BAM.

 When sending mail abroad it is necessary to be informed whether the articles that you are planning to send are prohibited in destination or transit country.

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